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How to login

 


Step 1

Open Smart Admin

Navigate to your institution's Smart Admin URL in any web browser.

You'll land on the login screen shown here.

 

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Step 2

Enter your email address

Type in the email address your administrator registered you with.

If you're not sure which one to use, check with your IT department.

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Email field on the login screen


Step 3

Enter your password

Type your password.password, then click Login. Your password is case-sensitive, so make sure Caps Lock is off.

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First
time logging in? You may be prompted to set a new password before continuing. Password field on the login screen

Step 4

Authentication

If your account uses two-factor authentication, you'll be asked to verify your identity.

First time login? 

Follow these steps to set up your OTP:

    Leave the OTP field empty and click Login. 

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    A QR code will appear; scan it using the Google Authenticator app, downloadable on Google Play or App Store.image.png Your account is now saved in the app and will generate a new 6-digit code every 15 seconds. Enter the code displayed inCheck your authenticator app and click Login. 

    Future logins will require you to enter the current code in your authenticator app every time you log in.

    Returning User? 
    If you have previously set up OTP Authentication:
      Open your authenticator app and viewfor the current 6-digit code and

      Enterenter it inwhen the OTP field, just above the Login button

      Click Login.

       prompted.

      Don'tℹ️ seeNot ansure OTPif field? Youryour account isuses using2FA? Simple Authentication — skip Step 3 and click Login directly. For stronger account security, we recommend enabling OTP Authentication. Reach out toAsk your administratorIT toadministrator.

      get itTwo-factor authentication screen set up

      Step 5

      Access Grantedgranted

      You willYou'll be redirected to your dashboard upon successful login.

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      Smart Admin dashboard after login