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How to login


Step 1

Open Smart Admin

Navigate to your institution's Smart Admin URL in any web browser.

You'll land on the login screen shown here.  

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Step 2

Enter your email address

Type in the email address your administrator registered you with.

If you're not sure which one to use, check with your IT department.

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Step 3

Enter your password

Type your password.

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Step 4

Authentication

If your account uses two-factor authentication, you'll be asked to verify your identity.

First time login? 

Follow these steps to set up your OTP:

  • Leave the OTP field empty and click Login. 

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  • A QR code will appear; scan it using the Google Authenticator app, downloadable on Google Play or App Store.image.png
  • Your account is now saved in the app and will generate a new 6-digit code every 15 seconds.
  • Enter the code displayed in your authenticator app and click Login. 

Future logins will require you to enter the current code in your authenticator app every time you log in.

Returning User? 
If you have previously set up OTP Authentication:
  • Open your authenticator app and view the current 6-digit code

  • Enter it in the OTP field, just above the Login button

  • Click Login.image.png

Don't see an OTP field? Your account is using Simple Authentication — skip Step 3 and click Login directly. For stronger account security, we recommend enabling OTP Authentication. Reach out to your administrator to get it set up

Step 5

Access Granted

You will be redirected to your dashboard upon successful login.

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