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How to login

1

Step 1

Open Smart Admin

Navigate to your institution's Smart Admin URL in any web browser.

You'll land on the login screen shown herehere.  

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Step

2

Enter your email address

Type in the email address your administrator registered you with.

If you're not sure which one to use, check with your IT department.

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Step

3

Enter your password

Type your password, then click Login. Your password is case-sensitive, so make sure Caps Lock is off.password.

🔒 First time logging in? You may be prompted to set a new password before continuing.image.png

Step

4

Authentication

If your institutionaccount uses two-factor authentication, you'll be asked to verify your identity.

Check

 

First time login? 

Follow these steps to set up your phoneOTP:

    Leave the OTP field empty and click Login. 

    image.png

    A QR code will appear; scan it using the Google Authenticator app, downloadable on Google Play or emailApp forStore.image.png Your account is now saved in the app and will generate a new 6-digit code every 15 seconds. Enter the code displayed in your authenticator app and click Login. 

    Future logins will require you to enter itthe whencurrent prompted.code in your authenticator app every time you log in.

    Returning User? 
    ℹ️If you have previously set up OTP Authentication: Not sure ifOpen your institutionauthenticator usesapp 2FA?and Askview yourthe ITcurrent administrator.6-digit code Enter it in the OTP field, just above the Login button Click Login.image.png
    Two-factor authentication screen

    Don't see an OTP field? Your account is using Simple Authentication — skip Step 3 and click Login directly. For stronger account security, we recommend enabling OTP Authentication. Reach out to your administrator to get it set up

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