# Your account and profile

---

Your Profile

Your profile page gives you an overview of your account and organizational details. Some fields are managed by your administrator, you can only edit a few fields yourself.

<table id="bkmrk-%F0%9F%92%A1-how-your-account-i" style="width: 100%; background-color: #eef4fb; border-left: 3px solid #185fa5; border-radius: 4px; border-collapse: collapse; margin-bottom: 24px;"><tbody><tr><td style="padding: 10px 14px; font-size: 12px; color: #555; line-height: 1.65;">**How your account is set up:** Once your account is synchronized to Smart Admin, the IT Administrator of your institution sets up your organizational details (department, position) and assigns you any relevant roles.</td></tr></tbody></table>

### Accessing your profile

Click your avatar in the top right corner of the screen, then select **Settings** from the dropdown menu.

![gotosettings.png](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/gotosettings.png)

---

### Personal Information

These fields identify you within the system. Only **Phone Number** and **Fax** can be edited by you. All other fields are set by your administrator.

![peronalinformation.png](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/peronalinformation.png)

<table id="bkmrk-first-name-set-by-yo" style="width: 100%; border-collapse: collapse; margin-bottom: 24px;"><tbody><tr style="background-color: #f5f7fa;"><td style="font-size: 13px; font-weight: 600; color: #1a1a1a; padding: 8px 12px; width: 30%; border: 1px solid #e0e0e0;">First Name</td><td style="font-size: 13px; color: #555; padding: 8px 12px; border: 1px solid #e0e0e0;">Set by your administrator. Contact them if this needs to be corrected.</td></tr><tr><td style="font-size: 13px; font-weight: 600; color: #1a1a1a; padding: 8px 12px; border: 1px solid #e0e0e0;">Last Name</td><td style="font-size: 13px; color: #555; padding: 8px 12px; border: 1px solid #e0e0e0;">Set by your administrator. Contact them if this needs to be corrected.</td></tr><tr style="background-color: #f5f7fa;"><td style="font-size: 13px; font-weight: 600; color: #1a1a1a; padding: 8px 12px; border: 1px solid #e0e0e0;">Phone Number </td><td style="font-size: 13px; color: #555; padding: 8px 12px; border: 1px solid #e0e0e0;">You can update this yourself at any time.</td></tr><tr><td style="font-size: 13px; font-weight: 600; color: #1a1a1a; padding: 8px 12px; border: 1px solid #e0e0e0;">Email</td><td style="font-size: 13px; color: #555; padding: 8px 12px; border: 1px solid #e0e0e0;">Your login email. Not editable.</td></tr><tr style="background-color: #f5f7fa;"><td style="font-size: 13px; font-weight: 600; color: #1a1a1a; padding: 8px 12px; border: 1px solid #e0e0e0;">Fax </td><td style="font-size: 13px; color: #555; padding: 8px 12px; border: 1px solid #e0e0e0;">You can update this yourself at any time.</td></tr></tbody></table>

---

### Organization Details

These fields reflect your place within the institution. They are all managed by your administrator, you cannot edit them yourself.

![organizationaldetails.png](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/organizationaldetails.png)

<table id="bkmrk-organization-the-nam" style="width: 100%; border-collapse: collapse; margin-bottom: 24px;"><tbody><tr style="background-color: #f5f7fa;"><td style="font-size: 13px; font-weight: 600; color: #1a1a1a; padding: 8px 12px; width: 30%; border: 1px solid #e0e0e0;">Organization</td><td style="font-size: 13px; color: #555; padding: 8px 12px; border: 1px solid #e0e0e0;">The name of your institution.</td></tr><tr><td style="font-size: 13px; font-weight: 600; color: #1a1a1a; padding: 8px 12px; border: 1px solid #e0e0e0;">Employee ID</td><td style="font-size: 13px; color: #555; padding: 8px 12px; border: 1px solid #e0e0e0;">Your employee identification number, if applicable.</td></tr><tr style="background-color: #f5f7fa;"><td style="font-size: 13px; font-weight: 600; color: #1a1a1a; padding: 8px 12px; border: 1px solid #e0e0e0;">Department</td><td style="font-size: 13px; color: #555; padding: 8px 12px; border: 1px solid #e0e0e0;">The department you have been assigned to by your administrator.</td></tr><tr><td style="font-size: 13px; font-weight: 600; color: #1a1a1a; padding: 8px 12px; border: 1px solid #e0e0e0;">Position</td><td style="font-size: 13px; color: #555; padding: 8px 12px; border: 1px solid #e0e0e0;">Your job position within your department. Assigned by your admin.</td></tr><tr style="background-color: #f5f7fa;"><td style="font-size: 13px; font-weight: 600; color: #1a1a1a; padding: 8px 12px; border: 1px solid #e0e0e0;">Roles</td><td style="font-size: 13px; color: #555; padding: 8px 12px; border: 1px solid #e0e0e0;">Roles control what you can see and do in the system. Assigned by your administrator if applicable.</td></tr></tbody></table>

---

### System &amp; Other Details

Additional details about your account. Only **Description** can be edited by you.

![systemandother.png](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/systemandother.png)

<table id="bkmrk-description%C2%A0-a-short" style="width: 100%; border-collapse: collapse; margin-bottom: 24px;"><tbody><tr style="background-color: #f5f7fa;"><td style="font-size: 13px; font-weight: 600; color: #1a1a1a; padding: 8px 12px; width: 30%; border: 1px solid #e0e0e0;">Description </td><td style="font-size: 13px; color: #555; padding: 8px 12px; border: 1px solid #e0e0e0;">A short note about yourself. You can update this yourself at any time.</td></tr><tr><td style="font-size: 13px; font-weight: 600; color: #1a1a1a; padding: 8px 12px; border: 1px solid #e0e0e0;">Private Folder Storage Limit</td><td style="font-size: 13px; color: #555; padding: 8px 12px; border: 1px solid #e0e0e0;">Displays the storage limit allocated to your account. The default is 1 GB, but your administrator can increase it if needed.</td></tr></tbody></table>

Once you have made your changes, click **Update Profile** at the bottom of the page to save.

[![updateprofile.png](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/scaled-1680-/updateprofile.png)](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/updateprofile.png)

---

### Availability

The Availability panel on the right side of your profile lets the system know whether you are currently reachable or away.

[![availabilty.png](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/scaled-1680-/availabilty.png)](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/availabilty.png)

<table id="bkmrk-available-you-are-ac" style="width: 100%; border-collapse: collapse; margin-bottom: 16px;"><tbody><tr style="background-color: #f5f7fa;"><td style="font-size: 13px; font-weight: 600; color: #1a1a1a; padding: 8px 12px; width: 30%; border: 1px solid #e0e0e0;">Available</td><td style="font-size: 13px; color: #555; padding: 8px 12px; border: 1px solid #e0e0e0;">You are active and reachable. This is the default status.</td></tr><tr><td style="font-size: 13px; font-weight: 600; color: #1a1a1a; padding: 8px 12px; border: 1px solid #e0e0e0;">Out of Office</td><td style="font-size: 13px; color: #555; padding: 8px 12px; border: 1px solid #e0e0e0;">Select this when you are away. You will be asked to assign a stand-in, set a date range, and provide a reason. All requests assigned to you while you are out-of-office will be sent to your stand-in.</td></tr></tbody></table>

#### When you select **Out of Office**, a dialog will appear.

1. Search for and select a colleague to act as your stand-in,
2. Pick the dates you will be away, and enter a reason.
3. Confirm.

[![fillindetailsconfirm.png](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/scaled-1680-/fillindetailsconfirm.png)](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/fillindetailsconfirm.png)

Once confirmed, your stand-in's name, the period, and the reason will appear in the Availability panel. To cancel your out-of-office status, click **Remove Availability Status**.

![removestatus.png](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/removestatus.png)

---

### Signature

Your signature is used when submitting forms and requests in the system. You can register it in two ways.

![signature.png](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/signature.png)

*Option 1 — Draw your signature*

1. Click **Add Digital Signature**. [![addsigndig.png](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/scaled-1680-/addsigndig.png)](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/addsigndig.png)
2. A drawing canvas will open, use your mouse or touchscreen to draw your signature, then click **Create** to save it. ![Draw your signature dialog](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/drawandcreate.png)

*Option 2 — Upload a signature file*

1. Click **Upload Signature File**. ![Upload signature file dialog](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/uploadsign.png)
2. A dialog will open, drag and drop your signature file or click to select from your computer. A preview of the uploaded image will be shown. Click **Upload** to confirm. Once saved, your signature will appear in the panel. To remove it, click **Remove Signature**.

[![uploadandsave.png](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/scaled-1680-/uploadandsave.png)](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/uploadandsave.png)

---

### PKI Certificate

Some forms in the system are configured to require a PKI (Public Key Infrastructure) signature. If your account has one registered, it will appear in this panel with its verification status, subject details, issuer, and expiry date. (Scroll down to learn how to register your PKI).

[![pkifield.png](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/scaled-1680-/pkifield.png)](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/pkifield.png)

<details id="bkmrk-how-to-register-your"><summary>How to register your Public Key Infrastructure (click to open)</summary>

1. Click on the **Add PKI Signature** button. [![Add PKI Signature button](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/scaled-1680-/addt.jpeg)](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/addt.jpeg)
2. Enter your email address and National ID number, then click **Register**. [![Register screen](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/scaled-1680-/register.jpeg)](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/register.jpeg)
3. Enter your email address and mobile phone number, then click **Send Code** to receive an authentication code. [![Cloud PKI screen](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/scaled-1680-/cloudpki.jpeg)](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/cloudpki.jpeg)
4. Enter the authentication code you received, then click **OK**. <table style="border-collapse: collapse; border: none; margin-top: 8px;"><tbody><tr><td style="border: none; padding-right: 12px; vertical-align: top;">[![Enter auth code](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/scaled-1680-/cloudok.jpeg)](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/cloudok.jpeg)</td><td style="border: none; vertical-align: top;">[![Auth code confirmed](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/scaled-1680-/okauth.jpeg)](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/okauth.jpeg)</td></tr></tbody></table>
5. Click on your name to select your certificate, then enter your password and confirm. <table style="border-collapse: collapse; border: none; margin-top: 8px;"><tbody><tr><td style="border: none; padding-right: 12px; vertical-align: top;">[![Select certificate](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/scaled-1680-/tapname.jpeg)](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/tapname.jpeg)</td><td style="border: none; vertical-align: top;">[![Enter password](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/scaled-1680-/passandcb.jpeg)](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/passandcb.jpeg)</td></tr></tbody></table>

A success message will appear. Re-login to your GSAS account to confirm that the certificate has been registered

</details><table id="bkmrk-%E2%9A%A0%EF%B8%8F-important%3A-if-a-f" style="width: 100%; background-color: #fff8e6; border-left: 3px solid #e6a817; border-radius: 4px; border-collapse: collapse; margin-bottom: 24px;"><tbody><tr><td style="padding: 10px 14px; font-size: 12px; color: #555; line-height: 1.65;">**Important:** If a form requires a PKI signature and you do not have one registered, you will not be able to sign it. Contact your administrator if you need guidance to set one up.</td></tr></tbody></table>