# Working with Files and Folders
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This page walks you through the everyday tasks you will use in E-Folder. Most actions work the same way across the Public, Division, and Private folders, any differences are noted where they apply.
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Opening a folder
1. From E-Folder, **double-click** the folder card you want to open.
2. Once inside, you will see the files and subfolders it contains. Use the **search bar** to find something by name, or click **Filter** to narrow the list.
[](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/sEoimage.png)
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Creating a new folder
- Click **+ New** at the top right and select **New Folder**.
[](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/vzcimage.png)
If you clicked **+ New** from the home screen, you will be asked to choose which folder to create it in. If you are already inside a folder, it will be created there.
- Enter a name for the folder and confirm.
[](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/phXimage.png)
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Uploading files or a folder
1. Click **+ New** at the top right and select **Upload Files** or **Upload Folder**. [](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/pWnimage.png)
2. If prompted, choose the destination folder.
3. Browse your device, select the files or folder you want to upload, and confirm. [](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/WORimage.png)
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Creating a document
You can create a Word, Excel, or PowerPoint document directly in E-Folder without uploading anything from your device.
1. Open the folder where you want the document to be.
2. Click **+ New** and select **Word doc**, **Excel doc**, or **Ppt doc**. [](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/a2uimage.png)
[](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/mHmimage.png)
3. The document will open in the system ready for you to edit. [](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/spWimage.png)
| **Tip:** You can also click on the three dots icon (**···)** on any main folder from the home screen or on subfolders and choose any of these options: **Upload Files, Upload Folder, New Folder**. |
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Moving a file
1. Click this icon **···** on the file and select **Move**. [](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/APcimage.png)
2. A panel will open showing your folder structure , choose folder type (Public, Division, Private) then select the destination folder.
3. Confirm the move. The file will be removed from its current location and placed in the new one. [](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/kAQimage.png)
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Downloading a file
1. Click on this icon **···** on the file and select **Download**.
2. The file will be saved to your device. [](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/qoBimage.png)
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Exporting a file to PDF
1. Click on this icon **···** on the file and select **Export to PDF**.
2. A PDF version of the file will be saved in that same folder. [](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/e4Himage.png)
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Sharing a file
1. Click on this icon **···** on the file and select **Share**.
2. Choose how you want to share it from the options that appear. [](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/FxAimage.png)
For full details on sharing options and permissions, see the [*Sharing Files and Folders*](https://docs.smartadmin.rw/link/39#bkmrk-page-title) page.
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Deleting a file
1. Click on the three dots icon ( **··· )** on the file and select **Delete**. You can only delete files you own, i.e. files and folders you have created or uploaded.
2. A confirmation prompt will appear click **Delete** to proceed. [](https://docs.smartadmin.rw/uploads/images/gallery/2026-06/VTMimage.png)
| **Warning:** Deletion is permanent. There is no recycle bin in E-Folder, so once a file is deleted it cannot be recovered. Make sure you no longer need it before proceeding. |
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Working with Shared with Me
- You can not upload or create files within the **Shared with Me** folder. Only files and folders shared with you appear in this folder.
- Editing shared word, excel, or ppt files depends on the permissions granted by the file owner;
| **Read permission —** you can only open the file.
**Write permission —** you can edit, export to PDF, and share the file. |